All emails sent by WordPress will come from wordpress-notifications@palomar.edu. While WordPress will not use any custom “from” addresses that you configure, you can configure a reply-to email address to allow recipients to respond directly to you or your team.
Why can’t I change the from address?
For security and consistency, the from address for all WordPress emails is now set to wordpress-notifications@palomar.edu. This ensures emails sent from our system comply with institutional email policies and avoid being flagged as spam.
What happens if I don’t set a reply-to address?
If you don’t set a reply-to address, email recipients will not have an option to respond directly to you or your team. The default from address (wordpress-notifications@palomar.edu) is not monitored, so it’s essential to configure a reply-to address for forms or notifications requiring user interaction.
What if I use something other than Gravity Forms to send email?
If you are using another WordPress feature to send email, you will need to set the reply-to address using whatever options that feature offers. If you encounter any issues or need additional guidance, please open an ATRC help ticket or call us at (760) 744-1150 ext. 2862.